🇦🇪 Bank News in UAE

App Name: CBD - Instant digital banking
Bank: Commercial Bank of Dubai
Country: UAE
Analysis Period: 14 recent customer reviews

Reviews:
Review 1 (1⭐) [Negative] [Group: Common]: Worst Service from CBD Bank,

Review 2 (1⭐) [Negative] [Group: Transfers]: this bank never ever recommended for normal peoples i experience worst and not at all can't accept as simple EMI plan if we need to close when we want for eg 1000 we need to pay 1000 as EMI cancelation fee what kind of service is it WORST SUPPORT TEAM

Review 3 (5⭐) [Positive] [Group: Common]: good

Review 4 (2⭐) [Positive] [Group: Common]: very good👍

Review 5 (1⭐) [Negative] [Group: Support]: was good until i went vacation for 2 months i couldn't use my own money to enjoy myself. i tried customer care & even visited the bank. to update my new number & signature was a hustle. a full month i couldnt access my atm because no card delivery. just calls on top of calls, going to the branch customer care no help just sending me back to customer care number. it's sad that a simple change like mastercard to my visa debit card i couldn't get clear help. just closed my account 👎🏾

Review 6 (5⭐) [Positive] [Group: Common]: VERY GOOD

Review 7 (1⭐) [Negative] [Group: Commissions]: deducted 105 2 times in one month, is not normal

Review 8 (3⭐) [Negative] [Group: Common]: Phone navigation bar overlaps. The phone's navigation bar is overlapping the chat input field

Review 9 (5⭐) [Neutral] [Group: Notifications]: quick notification

Review 10 (5⭐) [Positive] [Group: Common]: good service

Review 11 (5⭐) [Positive] [Group: Common]: I feel safe with CBD

Review 12 (5⭐) [Neutral] [Group: Common]: شكراً

Review 13 (1⭐) [Negative] [Group: Blocking]: Too bad I went to the bank just for change my register number but they ask me to visit twice now it's need a week I didn't get my atm card nothing update but they already charge 105 aed from my account too bad bank

Review 14 (1⭐) [Negative] [Group: Common]: worst charges system started in cbd... 105aed charges everymonth if less 5k Salary, salaraied person treating like businessman, many guys closed and closing further insha'Allah a,w

App Name: RAKBANK App
Bank: RAKBANK
Country: UAE
Analysis Period: 17 recent customer reviews

Reviews:
Review 1 (1⭐) [Negative] [Group: Common]: app always says token is blank

Review 2 (5⭐) [Positive] [Group: Common]: one of the Best banking services in UAE

Review 3 (5⭐) [Positive] [Group: Performance]: quick service

Review 4 (5⭐) [Positive] [Group: Common]: great

Review 5 (5⭐) [Positive] [Group: Design]: Amazing Banking App.

Review 6 (1⭐) [Negative] [Group: Ads]: there is so much advertising that the app does not load. terrible

Review 7 (1⭐) [Negative] [Group: Support]: simply a bank you should stay out from, fake promotions and zero customer service

Review 8 (5⭐) [Positive] [Group: Common]: best banking ever

Review 9 (5⭐) [Positive] [Group: Common]: great

Review 10 (5⭐) [Positive] [Group: Common]: nice

Review 11 (5⭐) [Positive] [Group: Common]: Best service

Review 12 (1⭐) [Negative] [Group: Currency]: No PHP currency

Review 13 (1⭐) [Negative] [Group: Login]: what a headache if forgets atm pin. scan to activate was mentioned on new card. upon scanning, it just goes to the app, thats all

Review 14 (5⭐) [Positive] [Group: Common]: awesome

Review 15 (1⭐) [Negative] [Group: Common]: I’m very disappointed with RAKBANK’s misleading information. When I opened my account, I was told I would receive the AED 1,000 welcome pack after 3 months of salary credit. I clearly informed the employee that my first salary would be half, as I joined my job in the middle of the month. I was assured that it wouldn’t be an issue.

Now, after 4 months of regular salary credit, I’m being told I’m not eligible for the welcome offer. This is extremely frustrating and feels dishonest. I trusted the bank’s word, and now it seems like they just make promises to get you to open an account, with no intention of honoring them.

Be careful and make sure to get everything in writing if you’re dealing with their offers. Very disappointing experience.

App Name: SIB Digital
Bank: Sharjah Islamic Bank
Country: UAE
Analysis Period: 8 recent customer reviews

Reviews:
Review 1 (1⭐) [Negative] [Group: Performance]: This application is too slow and hangs very often

Review 2 (1⭐) [Negative] [Group: Login]: I try to open digital bank account, last 4 days. but I can't. last step not processing properly. I very very frustrated.

Review 3 (1⭐) [Negative] [Group: Issues]: With every update it becomes worse and worse. Full of errors, all the time whatever I tried specially during transferring. Before it was amazing but from the beginning of this year it became worse and worse.

Review 4 (1⭐) [Negative] [Group: Savings]: i need to open zeero balance account worst experience i submit my document but i am unable open account i am going nearest Branch they directly said it’s not their work i send email its take 1week

Review 5 (3⭐) [Negative] [Group: Cards]: Decent app but multiple issues. 1) Unable to view card details in app - it doesn't make sense it would be nice to view the details of the card in app instead of always reaching out for the physical debit card while making an online purchase. 2) A better UI which is user friendly and looks neat would be appreciated. Overall decent app but the above would help a lot

Review 6 (1⭐) [Negative] [Group: Login]: not open app

Review 7 (5⭐) [Negative] [Group: Login]: updating review from 1 star to 5 star because Now app is working good. I'm using from 1 year. no problems now. i call customer care centre ,and they resolved my problem. now its working fine.

Review 8 (1⭐) [Negative] [Group: Issues]: App is not working

App Name: Liv X - Mobile Banking UAE
Bank: Liv Bank
Country: UAE
Analysis Period: 22 recent customer reviews

Reviews:
Review 1 (1⭐) [Negative] [Group: Support]: Bad customer service I lost 500 in atm and couldn't get back after calling them day and night it only finish my calling balance

Review 2 (5⭐) [Positive] [Group: Common]: excellent

Review 3 (5⭐) [Positive] [Group: Common]: Great security kee it up.

Review 4 (5⭐) [Positive] [Group: Common]: good

Review 5 (1⭐) [Negative] [Group: Balances]: made an account but never used today I accidentally open the liv app and see it showing -131 balance bad app don't use people beware!!! and more no help support or any sort of agent

Review 6 (5⭐) [Positive] [Group: Common]: 😍

Review 7 (5⭐) [Positive] [Group: Common]: good

Review 8 (5⭐) [Positive] [Group: Common]: good experience

Review 9 (4⭐) [Positive] [Group: Common]: Good

Review 10 (3⭐) [Negative] [Group: Cards]: my debit card blocked automatically, but there is MM/YY not support to unblock my debit card. And also need new debit card.

Review 11 (1⭐) [Negative] [Group: Updates]: worst place to update the passport

Review 12 (5⭐) [Negative] [Group: Cards]: very good, still noone knows about this card

Review 13 (1⭐) [Negative] [Group: Common]: Very devastating experience with this banking app. I’ve been a loyal member for more than 6 years, and everything used to be smooth — until recently. 3 weeks ago I suddenly lost my money from my GOAL account, which I thought secure and untouchable. The amount was withdrawn without any identification or authorization from me. Extremely disappointed and frustrated with how such a trusted platform could allow this to happen. I expected better protection and accountability fr this bank

Review 14 (1⭐) [Negative] [Group: Commissions]: it's not secure account I can't use last 6 month live account extra charge 25 dirhM. my account balanc -231 dirhM I see many times my account is not secure I have many transaction but I can't use live account it's my bad experience extra charge 25 dirhM

Review 15 (5⭐) [Positive] [Group: Common]: I just love Liv X

App Name: DIB MOBILE
Bank: Dubai Islamic Bank
Country: UAE
Analysis Period: 23 recent customer reviews

Reviews:
Review 1 (5⭐) [Negative] [Group: Cards]: Can we know why this apps not working
Is there any issue

Review 2 (5⭐) [Positive] [Group: Common]: awesome

Review 3 (4⭐) [Negative] [Group: Common]: the app is good . it expirince delay in viewing statements. and unexplained things in the bill .

Review 4 (1⭐) [Negative] [Group: Transfers]: worst Banking App i ever tried. everything seems old, design, UI, even features. functionality? make a transfer and check your transfer history and it'll say you have no transfers in your history, wth? is this misleading?

Review 5 (5⭐) [Positive] [Group: Common]: very good

Review 6 (1⭐) [Negative] [Group: Support]: I’m very disappointed with the level of customer service I’ve received from Al nahda I’ve been waiting for a very important letter for quite some time, and despite several follow-ups, there has been no proper response or resolution. The lack of communication, accountability, and urgency from the staff has made this experience extremely frustrating. For a bank of such reputation, I expected much better professionalism and efficiency. I hope management takes this feedback seriously and

Review 7 (1⭐) [Neutral] [Group: Transfers]: can i open a bank account salary transfer but my salary is 3k aed only?

Review 8 (2⭐) [Negative] [Group: Common]: Honestly speaking, it is so disappointing to see a huge bank with un clear charges. taking the money as if we are banking with them illegally. I am just working for DIB indirectly

Review 9 (5⭐) [Positive] [Group: Common]: good Bank

Review 10 (5⭐) [Positive] [Group: Common]: good app in UAE ❤️

Review 11 (1⭐) [Negative] [Group: Performance]: Too much wrong prompts

Review 12 (1⭐) [Negative] [Group: Issues]: The app is not working I am trying 100 times but not working

Review 13 (1⭐) [Negative] [Group: Common]: سيء جدا في الإستخدام

Review 14 (5⭐) [Positive] [Group: Common]: very good apps easy to used.

Review 15 (1⭐) [Negative] [Group: Support]: Do not create any account with them. Absolutely 0 responsibility on customers money. I did multiple transactions from other banks in emergency moments to this banks it never came on time and yesterday i did a deposit to this account and still I did not receive the money. Failed banking process.

App Name: EI +
Bank: Emirates Islamic Bank
Country: UAE
Analysis Period: 44 recent customer reviews

Reviews:
Review 1 (5⭐) [Positive] [Group: Common]: It’s perfect and easy, thank you

Review 2 (5⭐) [Positive] [Group: Common]: 😊

Review 3 (5⭐) [Positive] [Group: Common]: this is amazing

Review 4 (5⭐) [Positive] [Group: Common]: Extremely satisfied, the app is fantastic and easy to use after several transactions excellent
Adding more comments after several usage
Extremely satisfied 😊, easy to use, security wise perfect, with one click lots of thing can be done

Review 5 (5⭐) [Positive] [Group: Common]: good

Review 6 (5⭐) [Positive] [Group: Common]: good bank

Review 7 (5⭐) [Positive] [Group: Common]: Very good online Banking service given by bns security

Review 8 (5⭐) [Positive] [Group: Common]: nice app

Review 9 (5⭐) [Positive] [Group: Common]: very good

Review 10 (5⭐) [Positive] [Group: Common]: Great

Review 11 (5⭐) [Positive] [Group: Common]: ⭐️⭐️⭐️⭐️⭐️

Review 12 (5⭐) [Positive] [Group: Common]: good service

Review 13 (5⭐) [Positive] [Group: Common]: very good online banking service given by bns branch security thank you

Review 14 (5⭐) [Positive] [Group: Common]: very good

Review 15 (1⭐) [Negative] [Group: Login]: we are facing problems because we didn't receive Otp anymore. even time open to app and need to be approved. some time the Internet is not working and I have to pay but I can't without app open and approved.

App Name: ENBD X
Bank: Emirates NBD
Country: UAE
Analysis Period: 100 recent customer reviews

Reviews:
Review 1 (1⭐) [Negative] [Group: Common]: Holding my money for no reported reason. They said it will be updated within 24hrs making me fool, till today im still waiting for my money.

Review 2 (1⭐) [Negative] [Group: Blocking]: NBD no 1 worst customer support bank,I raised a complaint almost 6 month successful reached but still not proper response, some one haked my credit card and swiped my amount, I'm staying in abudabi but msg coming from Dubai, immediately I blocked card & informed bank .last 6 mnth I'm trying with bank but not getting proper response. still I'm asking my dispute statement to raise a police complaint. but they telling within 3days,still I'm not getting. without my knowledge how closed my complaint?

Review 3 (5⭐) [Positive] [Group: Design]: Excellent service and app easy understand how to use

Review 4 (5⭐) [Positive] [Group: Common]: Best bank ENBD x ever

Review 5 (4⭐) [Positive] [Group: Common]: good

Review 6 (4⭐) [Positive] [Group: Design]: simple process

Review 7 (4⭐) [Positive] [Group: Common]: very secur aap

Review 8 (5⭐) [Positive] [Group: Common]: good

Review 9 (1⭐) [Positive] [Group: Common]: good

Review 10 (5⭐) [Positive] [Group: Common]: Great

Review 11 (5⭐) [Positive] [Group: Common]: good 👍

Review 12 (5⭐) [Positive] [Group: Common]: very good

Review 13 (5⭐) [Positive] [Group: Common]: good

Review 14 (5⭐) [Positive] [Group: Common]: Nice app

Review 15 (1⭐) [Positive] [Group: Common]: Good

App Name: Mashreq UAE
Bank: Mashreq
Country: UAE
Analysis Period: 100 recent customer reviews

Reviews:
Review 1 (1⭐) [Negative] [Group: Support]: The worst & worst banking experience with Mashreq Bank. Always charge hidden charges even not informing by sending messages nor emails. Even doesn’t show balance whether it is in plus or minus. You transfer money into your account, and you’ll not come to know where does your money go. And when you want to close your account because of too much problems, their customer care will not attend you to talk about. And Mashreq Bank app will not let you proceed to close your account by making different excuses & whenever you request for closing account, session will expire automatically….. perhaps cheating by default.
I’ll not recommend anyone to open acount with them. Save your money & time…totally tension & tension.

Review 2 (5⭐) [Positive] [Group: Common]: good banking

Review 3 (5⭐) [Positive] [Group: Performance]: Fast & Convenient Process

Review 4 (1⭐) [Negative] [Group: Common]: very bad سروس

Review 5 (5⭐) [Positive] [Group: Common]: Great

Review 6 (3⭐) [Positive] [Group: Common]: great 👍🏿

Review 7 (5⭐) [Positive] [Group: Common]: I am very happy

Review 8 (5⭐) [Positive] [Group: Common]: good app

Review 9 (4⭐) [Negative] [Group: Updates]: for business accounts nowadays which mobile app has to install from the play store?

Review 10 (5⭐) [Positive] [Group: Common]: mashreq neo very good mobile banking app

Review 11 (1⭐) [Negative] [Group: Common]: Not satisfied your service 😡😡😡😤😤🤬🤬🤬😠

Review 12 (5⭐) [Positive] [Group: Common]: thank you masreq

Review 13 (5⭐) [Positive] [Group: Common]: Very good

Review 14 (5⭐) [Positive] [Group: Common]: good service

Review 15 (5⭐) [Positive] [Group: Common]: good

App Name: ADIB Mobile Banking
Bank: Abu Dhabi Islamic Bank
Country: UAE
Analysis Period: 55 recent customer reviews

Reviews:
Review 1 (1⭐) [Negative] [Group: Common]: يتاخر في الفتح

Review 2 (5⭐) [Positive] [Group: Design]: very good and easy and sample

Review 3 (4⭐) [Negative] [Group: Login]: How can open my personal current account,am I employer.adib app not working?

Review 4 (5⭐) [Negative] [Group: Support]: من افضل البنوك في الإمارات في كل الخدمات وتعامل راقي اذا اتصلت فيهم وتطلب خدمه او عندك استفسار شكرا مصرف ابوظبي الاسلامي 👏👏

Review 5 (5⭐) [Positive] [Group: Common]: User friendly

Review 6 (5⭐) [Positive] [Group: Design]: Very simple and quick actions easily

Review 7 (4⭐) [Neutral] [Group: Common]: good app, but need more improvement

Review 8 (5⭐) [Positive] [Group: Common]: Good

Review 9 (1⭐) [Negative] [Group: Common]: كل يوم معلق البرنامج واذا بغو يعدلونه ياخذون صيانه اسبوع اقل شي والله على متى بننحد عليكم وعلى هذا التطبيق والله لو اقدر اقيم بدون نجمه والله حطيتها

Review 10 (5⭐) [Positive] [Group: Common]: good

Review 11 (5⭐) [Positive] [Group: Common]: wonderful services

Review 12 (4⭐) [Negative] [Group: Common]: تمكين من تسمية الحسابات بل لغه العربيه و شكراً

Review 13 (2⭐) [Negative] [Group: Issues]: The app is great but i had to redownload it many times

Review 14 (1⭐) [Positive] [Group: Issues]: please 🙏🏿 🙏🏿 🙏🏿 🙏🏿 🙏🏿 🙏🏿 🙏🏿 🙏🏿 🙏🏿 no bot I want human

Review 15 (5⭐) [Positive] [Group: Common]: good

App Name: ADCB
Bank: Abu Dhabi Commercial Bank
Country: UAE
Analysis Period: 44 recent customer reviews

Reviews:
Review 1 (5⭐) [Positive] [Group: Common]: nice service

Review 2 (5⭐) [Positive] [Group: Common]: Extremely like

Review 3 (4⭐) [Positive] [Group: Common]: great

Review 4 (5⭐) [Positive] [Group: Transfers]: excellent online banking services provider adcd bank to transfer money within UAE and international

Review 5 (5⭐) [Positive] [Group: Design]: Good Banking app useful

Review 6 (5⭐) [Positive] [Group: Common]: good

Review 7 (1⭐) [Negative] [Group: Login]: can't open my app since 3 days. it's showing White screen only. does anyone else facing this issue?

Review 8 (5⭐) [Positive] [Group: Common]: super cool app

Review 9 (5⭐) [Positive] [Group: Common]: nice

Review 10 (1⭐) [Negative] [Group: Transfers]: problem to send money adcb to adcb and to much lag some time

Review 11 (5⭐) [Negative] [Group: Support]: I had issue reported to customer care on email and they solved it for me the same day very good service.

Review 12 (1⭐) [Negative] [Group: Common]: the worst banking services run away better ,stupid system never answer calls totally frustrating

Review 13 (5⭐) [Positive] [Group: Common]: Good

Review 14 (1⭐) [Negative] [Group: Common]: very bad app

Review 15 (5⭐) [Positive] [Group: Common]: The best banking app in the UAE 🇦🇪. Everything so clear and perfect 💯