Starling Bank - Mobile Banking
8.3 / 10
DXR AI INDEX
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82%
🙂 Positive
5159
🇬🇧
🌍
17%
😕 Negative
1068
🇬🇧
🌍
2%
😎 Neutral
99
🇬🇧
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-08-25 - 2024-09-01 | 161 | Login & Access General App Speed Support & Assistance App Design |
| 2024-08-18 - 2024-08-25 | 169 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-08-11 - 2024-08-18 | 142 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-07-28 - 2024-08-04 | 151 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-06-23 - 2024-06-30 | 145 | Login & Access General Money Transfers Support & Assistance App Design |
| 2024-04-28 - 2024-05-05 | 155 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-03-24 - 2024-03-31 | 144 | Login & Access General App Speed Support & Assistance App Design |
| 2024-02-25 - 2024-03-03 | 165 | Login & Access General Money Transfers Support & Assistance App Design |
| 2024-02-04 - 2024-02-11 | 146 | Login & Access General Money Transfers Support & Assistance App Design |
| 2024-01-28 - 2024-02-04 | 157 | General Money Transfers Support & Assistance App Design Technical Issues |
|
Starling Bank - Mobile Banking
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| Search 1 | 100% | 50% | 35% |
| App Speed 185 | 92% | 63% | 35% |
| App Design Important 916 | 86% | 85% | 44% |
| General Important 3523 | 80% | 79% | 58% |
| Ecosystem 6 | 75% | 29% | -64% |
| Repeat Transactions 5 | 75% | 14% | -40% |
| Investments 1 | 67% | 57% | 28% |
| Currency & FX Accounts 20 | 61% | 61% | 39% |
| Money Transfers Important 231 | 54% | 27% | -4% |
| Payments 85 | 43% | 4% | 0% |
| Loyalty Program 20 | 41% | 37% | -6% |
| Notifications & SMS 31 | 36% | -55% | -77% |
| Cards 89 | 30% | -8% | -53% |
| Fees, Limits & Charges 57 | 27% | -19% | -50% |
| Cash Loans 9 | 25% | -19% | -61% |
| Support & Assistance Important 370 | 18% | -16% | -33% |
| Transaction History 49 | 18% | -17% | -48% |
| Deposits & Accounts 97 | 15% | 18% | -27% |
|
Starling Bank - Mobile Banking
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| Technical Issues Important 206 | -5% | -44% | -69% |
| Account Blocking 60 | -16% | -54% | -71% |
| Login & Access Important 264 | -24% | -68% | -85% |
| App Updates 52 | -26% | -68% | -75% |
| Balances & Products 25 | -35% | -61% | -78% |
| Profile & Settings 20 | -37% | -59% | -60% |
| Advertising 4 | -60% | -53% | -70% |
| QR Payments 1 | -75% | -33% | -62% |