Santander Mobile Banking
5.2 / 10
DXR AI INDEX
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51%
🙂 Positive
7765
🇬🇧
🌍
47%
😕 Negative
7151
🇬🇧
🌍
3%
😎 Neutral
426
🇬🇧
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-07-28 - 2024-08-04 | 582 | Login & Access General App Speed App Design Technical Issues |
| 2024-07-21 - 2024-07-28 | 577 | Login & Access General App Speed App Design Technical Issues |
| 2024-07-14 - 2024-07-21 | 691 | Login & Access General App Speed App Design Technical Issues |
| 2024-07-07 - 2024-07-14 | 814 | Login & Access General App Speed App Design Technical Issues |
| 2024-06-30 - 2024-07-07 | 768 | Login & Access General App Speed App Design Technical Issues |
| 2024-05-26 - 2024-06-02 | 678 | Login & Access General App Speed App Design Technical Issues |
| 2024-05-19 - 2024-05-26 | 557 | Login & Access General App Speed App Design Technical Issues |
| 2024-05-12 - 2024-05-19 | 690 | Login & Access General App Speed App Design Technical Issues |
| 2024-04-28 - 2024-05-05 | 760 | Login & Access General App Design Technical Issues App Updates |
| 2024-04-21 - 2024-04-28 | 648 | Login & Access General App Design Technical Issues App Updates |
|
Santander Mobile Banking
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| App Design Important 2881 | 51% | 85% | 44% |
| General Important 5868 | 47% | 79% | 58% |
| Loyalty Program 24 | 42% | 37% | -6% |
| Search 5 | 17% | 50% | 35% |
|
Santander Mobile Banking
|
🇬🇧 United Kingdom | 🌍 Global | |
|---|---|---|---|
| Money Transfers 554 | -5% | 27% | -4% |
| App Speed Important 1084 | -13% | 63% | 35% |
| Repeat Transactions 16 | -13% | 14% | -40% |
| Ecosystem 9 | -17% | 29% | -64% |
| Support & Assistance 272 | -18% | -16% | -33% |
| Currency & FX Accounts 24 | -19% | 61% | 39% |
| Cash Loans 24 | -19% | -19% | -61% |
| Account Blocking 56 | -30% | -54% | -71% |
| Investments 3 | -33% | 57% | 28% |
| Fees, Limits & Charges 24 | -35% | -19% | -50% |
| Advertising 7 | -40% | -53% | -70% |
| Payments 219 | -42% | 4% | 0% |
| Transaction History 142 | -44% | -17% | -48% |
| Deposits & Accounts 36 | -44% | 18% | -27% |
| Cards 104 | -56% | -8% | -53% |
| Balances & Products 211 | -56% | -61% | -78% |
| QR Payments 8 | -60% | -33% | -62% |
| Profile & Settings 90 | -67% | -59% | -60% |
| Notifications & SMS 101 | -69% | -55% | -77% |
| Technical Issues Important 1283 | -73% | -44% | -69% |
| App Updates Important 761 | -80% | -68% | -75% |
| Login & Access Important 1536 | -82% | -68% | -85% |