Sparkasse Ihre mobille Filiale 3.2 / 10 DXR AI INDEX

🇩🇪 Germany

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30% 🙂 Positive 1598
30%
🇩🇪
42%
🌍
62%
67% 😕 Negative 3578
67%
🇩🇪
55%
🌍
32%
3% 😎 Neutral 159
3%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-01 - 2024-12-08 181 Login & Access General Support & Assistance App Design App Updates
2024-11-24 - 2024-12-01 210 Login & Access General Support & Assistance App Design Technical Issues
2024-11-17 - 2024-11-24 200 Login & Access General Support & Assistance App Design Technical Issues
2024-11-10 - 2024-11-17 204 Login & Access General Support & Assistance App Design Technical Issues
2024-07-28 - 2024-08-04 121 Login & Access General Cards Support & Assistance App Design
2024-05-26 - 2024-06-02 119 Login & Access General Support & Assistance App Design App Updates
2024-02-25 - 2024-03-03 155 Login & Access General Support & Assistance App Design Technical Issues
2024-01-28 - 2024-02-04 203 Login & Access General Support & Assistance App Design Technical Issues
2024-01-21 - 2024-01-28 129 Login & Access General Support & Assistance App Design Technical Issues
2024-01-14 - 2024-01-21 124 Login & Access General Support & Assistance App Design Technical Issues

Sparkasse Ihre mobille Filiale 🇩🇪 Germany 🌍 Global
General Important 2970 -7% 24% 58%
Language 17 -17% -4% -22%
App Speed 16 -40% 0% 35%
Loyalty Program 3 -44% -53% -6%
Deposits & Accounts 2 -60% -67% -27%
App Design Important 638 -77% -54% 44%
Money Transfers 68 -78% -64% -4%
Support & Assistance Important 347 -81% -80% -33%
Cash Loans 19 -85% -89% -61%
Currency & FX Accounts 4 -86% -44% 39%
Technical Issues 168 -87% -81% -69%
Fees, Limits & Charges 35 -89% -89% -50%
QR Payments 19 -91% -73% -62%
Cards 92 -91% -85% -53%
Payments 36 -92% -86% 0%
App Updates 149 -93% -91% -75%
Login & Access Important 701 -96% -92% -85%
Account Blocking 26 -99% -95% -71%
Notifications & SMS 4 -100% -88% -77%
Investments 1 -100% -64% 28%
Repeat Transactions 2 -100% -96% -40%
Ecosystem 3 -100% -56% -64%
Profile & Settings 6 -100% -78% -60%
Balances & Products 6 -100% -97% -78%
Insurance 1 -100% -100% -60%
Advertising 2 -100% -88% -70%
ATMs 1 -100% -79% 11%