MySantander Banking
2.5 / 10
DXR AI INDEX
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21%
🙂 Positive
194
🇩🇪
🌍
77%
😕 Negative
703
🇩🇪
🌍
2%
😎 Neutral
15
🇩🇪
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-15 - 2024-12-22 | 31 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-12-08 - 2024-12-15 | 33 | Login & Access General Support & Assistance App Design App Updates |
| 2024-12-01 - 2024-12-08 | 33 | Login & Access General Cards Support & Assistance App Design |
| 2024-11-24 - 2024-12-01 | 26 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-11-10 - 2024-11-17 | 34 | Login & Access General Money Transfers App Design App Updates |
| 2024-10-27 - 2024-11-03 | 44 | Login & Access General App Design Technical Issues App Updates |
| 2024-10-20 - 2024-10-27 | 40 | Login & Access General Support & Assistance App Design App Updates |
| 2024-09-08 - 2024-09-15 | 33 | Login & Access General Support & Assistance App Design App Updates |
| 2024-05-12 - 2024-05-19 | 79 | Login & Access General Support & Assistance App Design App Updates |
| 2024-05-05 - 2024-05-12 | 34 | Login & Access General App Design Technical Issues App Updates |
|
MySantander Banking
|
🇩🇪 Germany | 🌍 Global | |
|---|---|---|---|
| General Important 412 | -23% | 24% | 58% |
| Profile & Settings 2 | -33% | -78% | -60% |
| Language 6 | -56% | -4% | -22% |
| App Design Important 117 | -76% | -54% | 44% |
| Money Transfers 13 | -81% | -64% | -4% |
| Support & Assistance Important 56 | -81% | -80% | -33% |
| App Updates 38 | -83% | -91% | -75% |
| Technical Issues 37 | -83% | -81% | -69% |
| Cards 19 | -84% | -85% | -53% |
| Login & Access Important 164 | -94% | -92% | -85% |
| Fees, Limits & Charges 4 | -100% | -89% | -50% |
| Advertising 1 | -100% | -88% | -70% |
| Account Blocking 6 | -100% | -95% | -71% |
| Cash Loans 8 | -100% | -89% | -61% |
| Loyalty Program 2 | -100% | -53% | -6% |
| QR Payments 14 | -100% | -73% | -62% |
| Notifications & SMS 1 | -100% | -88% | -77% |
| Repeat Transactions 1 | -100% | -96% | -40% |
| App Speed 2 | -100% | 0% | 35% |
| Transaction History 2 | -100% | -72% | -48% |
| Non-Customers 1 | -100% | -100% | -39% |
| Payments 6 | -100% | -86% | 0% |