Commerzbank Banking 4.9 / 10 DXR AI INDEX

🇩🇪 Germany

Loading...
46% 🙂 Positive 3475
46%
🇩🇪
42%
🌍
62%
50% 😕 Negative 3804
50%
🇩🇪
55%
🌍
32%
4% 😎 Neutral 295
4%
🇩🇪
3%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
Loading...

Loading...
Week Reviews Scenarios
2024-12-01 - 2024-12-08 177 Login & Access General Support & Assistance App Design Technical Issues
2024-11-24 - 2024-12-01 189 Login & Access General App Design Technical Issues App Updates
2024-07-28 - 2024-08-04 193 Login & Access General Support & Assistance App Design App Updates
2024-07-14 - 2024-07-21 206 Login & Access General Support & Assistance App Design App Updates
2024-07-07 - 2024-07-14 460 Login & Access General Support & Assistance App Design App Updates
2024-06-30 - 2024-07-07 175 Login & Access General Money Transfers Support & Assistance App Design
2024-03-31 - 2024-04-07 185 Login & Access General Support & Assistance App Design Technical Issues
2024-02-25 - 2024-03-03 171 Login & Access General QR Payments Support & Assistance App Design
2024-02-11 - 2024-02-18 289 Login & Access General App Design Technical Issues App Updates
2024-01-28 - 2024-02-04 169 Login & Access General Money Transfers Support & Assistance App Design

Commerzbank Banking 🇩🇪 Germany 🌍 Global
Search 1 100% -33% 35%
Language Important 35 37% -4% -22%
App Speed Important 42 31% 0% 35%
General Important 4938 19% 24% 58%

Commerzbank Banking 🇩🇪 Germany 🌍 Global
Ecosystem 4 0% -56% -64%
Deposits & Accounts 9 -33% -67% -27%
App Design Important 958 -40% -54% 44%
Notifications & SMS 3 -40% -88% -77%
QR Payments 11 -48% -73% -62%
Transaction History 14 -50% -72% -48%
Money Transfers 88 -55% -64% -4%
Loyalty Program 2 -71% -53% -6%
Profile & Settings 14 -77% -78% -60%
Payments 25 -78% -86% 0%
Support & Assistance Important 393 -79% -80% -33%
Technical Issues 143 -85% -81% -69%
Cards 106 -90% -85% -53%
Login & Access Important 445 -91% -92% -85%
App Updates Important 261 -92% -91% -75%
Cash Loans 14 -93% -89% -61%
Fees, Limits & Charges 31 -97% -89% -50%
Repeat Transactions 3 -100% -96% -40%
Account Blocking 20 -100% -95% -71%
Balances & Products 14 -100% -97% -78%