NEO
1.5 / 10
DXR AI INDEX
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21%
🙂 Positive
137
🇸🇦
🌍
71%
😕 Negative
475
🇸🇦
🌍
8%
😎 Neutral
55
🇸🇦
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-29 - 2025-01-05 | 16 | General Cards Support & Assistance Technical Issues |
| 2024-12-22 - 2024-12-29 | 96 | Login & Access General App Speed Support & Assistance Technical Issues |
| 2024-12-15 - 2024-12-22 | 80 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-12-08 - 2024-12-15 | 70 | Login & Access General Cards Support & Assistance Technical Issues |
| 2024-12-01 - 2024-12-08 | 35 | Login & Access General App Speed Deposits & Accounts Technical Issues |
| 2024-11-24 - 2024-12-01 | 31 | Login & Access General Money Transfers Repeat Transactions Support & Assistance |
| 2024-11-17 - 2024-11-24 | 11 | General Support & Assistance |
| 2024-11-10 - 2024-11-17 | 41 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-11-03 - 2024-11-10 | 134 | Login & Access General Cards Support & Assistance Technical Issues |
| 2024-10-27 - 2024-11-03 | 119 | Login & Access General Support & Assistance App Design Technical Issues |
|
NEO
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| App Design Important 5 | 85% | 64% | 45% |
| General Important 464 | 47% | 64% | 58% |
| Currency & FX Accounts Important 3 | 46% | -11% | 39% |
| App Speed Important 9 | 42% | 24% | 35% |
|
NEO
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| Money Transfers 10 | -5% | 16% | -4% |
| Transaction History 2 | -20% | -37% | -47% |
| Cards 8 | -21% | -52% | -53% |
| Support & Assistance Important 42 | -24% | -12% | -33% |
| Account Blocking 1 | -27% | -83% | -71% |
| Fees, Limits & Charges 4 | -32% | -66% | -50% |
| Loyalty Program 2 | -40% | -38% | -6% |
| Deposits & Accounts 2 | -62% | -69% | -27% |
| Balances & Products 1 | -75% | -90% | -78% |
| Profile & Settings 1 | -83% | -63% | -60% |
| Login & Access Important 57 | -85% | -79% | -85% |
| Technical Issues Important 53 | -92% | -79% | -69% |
| Repeat Transactions 1 | -100% | -15% | -39% |
| Notifications & SMS 1 | -100% | -85% | -77% |
| Advertising 1 | -100% | -76% | -70% |