SNB Mobile
6.9 / 10
DXR AI INDEX
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62%
🙂 Positive
7010
🇸🇦
🌍
24%
😕 Negative
2727
🇸🇦
🌍
13%
😎 Neutral
1485
🇸🇦
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-03-31 - 2024-04-07 | 497 | Login & Access General App Speed Support & Assistance Technical Issues |
| 2024-03-10 - 2024-03-17 | 459 | General Money Transfers Support & Assistance App Design Technical Issues |
| 2024-03-03 - 2024-03-10 | 324 | General App Speed Support & Assistance App Design Technical Issues |
| 2024-02-25 - 2024-03-03 | 441 | Login & Access General Money Transfers App Speed Support & Assistance |
| 2024-02-11 - 2024-02-18 | 395 | General Money Transfers App Speed Support & Assistance Technical Issues |
| 2024-02-04 - 2024-02-11 | 409 | General Money Transfers App Speed Support & Assistance Technical Issues |
| 2024-01-28 - 2024-02-04 | 561 | Login & Access General App Speed Support & Assistance Technical Issues |
| 2024-01-21 - 2024-01-28 | 375 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-01-07 - 2024-01-14 | 435 | Login & Access General Support & Assistance App Design Technical Issues |
| 2023-12-31 - 2024-01-07 | 593 | Login & Access General App Speed Support & Assistance Technical Issues |
|
SNB Mobile
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| App Design Important 118 | 73% | 63% | 44% |
| General Important 9751 | 48% | 64% | 58% |
| App Speed Important 122 | 40% | 23% | 35% |
| Payments 10 | 17% | 48% | 0% |
| Money Transfers Important 106 | 4% | 16% | -4% |
|
SNB Mobile
|
🇸🇦 Saudi Arabia | 🌍 Global | |
|---|---|---|---|
| Language 1 | 0% | -19% | -22% |
| QR Payments 3 | 0% | -58% | -62% |
| Loyalty Program 3 | -14% | -39% | -6% |
| Currency & FX Accounts 7 | -15% | -11% | 39% |
| Profile & Settings 2 | -25% | -63% | -60% |
| ATMs 3 | -33% | -38% | 11% |
| Advertising 2 | -33% | -78% | -70% |
| Support & Assistance Important 533 | -34% | -12% | -33% |
| Transaction History 13 | -37% | -38% | -48% |
| App Updates 38 | -70% | -76% | -75% |
| Fees, Limits & Charges 37 | -72% | -66% | -50% |
| Cards 59 | -81% | -52% | -53% |
| Login & Access Important 157 | -82% | -80% | -85% |
| Technical Issues Important 190 | -88% | -79% | -69% |
| Cash Loans 29 | -89% | -74% | -61% |
| Deposits & Accounts 19 | -89% | -69% | -27% |
| Account Blocking 9 | -90% | -82% | -71% |
| Notifications & SMS 2 | -100% | -85% | -77% |
| Ecosystem 1 | -100% | -37% | -64% |
| Balances & Products 7 | -100% | -90% | -78% |