Akbank
4.0 / 10
DXR AI INDEX
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37%
🙂 Positive
2951
🇹🇷
🌍
57%
😕 Negative
4537
🇹🇷
🌍
7%
😎 Neutral
538
🇹🇷
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-10-13 - 2024-10-20 | 235 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-10-06 - 2024-10-13 | 317 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-08-04 - 2024-08-11 | 181 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-07-14 - 2024-07-21 | 189 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-05-26 - 2024-06-02 | 357 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-05-19 - 2024-05-26 | 287 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-03-03 - 2024-03-10 | 185 | Login & Access General Cards Support & Assistance App Design |
| 2024-02-04 - 2024-02-11 | 179 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-01-28 - 2024-02-04 | 185 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-01-07 - 2024-01-14 | 188 | Login & Access General Support & Assistance App Design Technical Issues |
|
Akbank
|
🇹🇷 Turkey | 🌍 Global | |
|---|---|---|---|
| Profile & Settings 1 | 100% | -51% | -60% |
| Search 7 | 90% | 81% | 35% |
| ATMs 4 | 87% | 81% | 11% |
| Currency & FX Accounts 2 | 75% | 28% | 39% |
| App Speed 63 | 39% | 33% | 35% |
| General Important 4087 | 38% | 41% | 58% |
| Loyalty Program 10 | 37% | 0% | -6% |
| Transaction History 2 | 30% | -10% | -48% |
| App Design Important 921 | 13% | 8% | 44% |
|
Akbank
|
🇹🇷 Turkey | 🌍 Global | |
|---|---|---|---|
| Support & Assistance Important 471 | -22% | -31% | -33% |
| Fees, Limits & Charges 38 | -28% | -17% | -50% |
| Ecosystem 1 | -33% | -59% | -64% |
| Deposits & Accounts 6 | -42% | -31% | -27% |
| Money Transfers 78 | -53% | -47% | -4% |
| Advertising 2 | -60% | -15% | -70% |
| App Updates 16 | -66% | -69% | -75% |
| Notifications & SMS 6 | -73% | -73% | -77% |
| Cash Loans 66 | -79% | -60% | -61% |
| QR Payments 1 | -83% | -79% | -62% |
| Account Blocking 9 | -83% | -67% | -71% |
| Cards 114 | -86% | -82% | -53% |
| Technical Issues Important 394 | -89% | -83% | -69% |
| Login & Access Important 1725 | -92% | -92% | -85% |
| Payments 1 | -100% | -57% | 0% |
| Repeat Transactions 1 | -100% | -35% | -40% |