Smartbank
1.5 / 10
DXR AI INDEX
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14%
🙂 Positive
180
🇰🇿
🌍
83%
😕 Negative
1093
🇰🇿
🌍
3%
😎 Neutral
43
🇰🇿
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-10-27 - 2024-11-03 | 39 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-04-14 - 2024-04-21 | 35 | General Balances & Products Loyalty Program Cash Loans Technical Issues |
| 2024-03-31 - 2024-04-07 | 39 | General Payments Cards App Design Technical Issues |
| 2024-03-24 - 2024-03-31 | 34 | Login & Access General Payments Support & Assistance Technical Issues |
| 2024-03-17 - 2024-03-24 | 41 | General Cards Support & Assistance Cash Loans Technical Issues |
| 2024-03-10 - 2024-03-17 | 47 | Login & Access General Money Transfers Cards Technical Issues |
| 2024-02-25 - 2024-03-03 | 51 | Login & Access General Support & Assistance Cash Loans Technical Issues |
| 2024-02-11 - 2024-02-18 | 36 | Login & Access General Money Transfers Cash Loans Technical Issues |
| 2024-02-04 - 2024-02-11 | 69 | Login & Access General Cash Loans Technical Issues App Updates |
| 2024-01-07 - 2024-01-14 | 145 | Login & Access General Money Transfers Cash Loans Technical Issues |
|
Smartbank
|
🇰🇿 Kazakhstan | 🌍 Global | |
|---|---|---|---|
| App Design 34 | -18% | 63% | 44% |
| General Important 313 | -19% | 65% | 58% |
| Language 3 | -33% | -42% | -22% |
| QR Payments 4 | -33% | -63% | -62% |
| Currency & FX Accounts 5 | -40% | -62% | 39% |
| Loyalty Program 21 | -77% | -43% | -6% |
| Ecosystem 3 | -80% | -66% | -64% |
| Profile & Settings 7 | -82% | -54% | -60% |
| Account Blocking 11 | -85% | -93% | -71% |
| Cards 50 | -86% | -75% | -53% |
| Transaction History 33 | -87% | -83% | -48% |
| Deposits & Accounts 14 | -88% | -80% | -27% |
| Support & Assistance 71 | -90% | -62% | -33% |
| App Speed 15 | -91% | -38% | 35% |
| Money Transfers 72 | -91% | -78% | -4% |
| Balances & Products 18 | -93% | -90% | -78% |
| Technical Issues Important 226 | -93% | -89% | -69% |
| Cash Loans Important 129 | -95% | -83% | -61% |
| Payments 44 | -97% | -76% | 0% |
| App Updates 45 | -98% | -95% | -75% |
| Login & Access Important 165 | -98% | -97% | -85% |
| Notifications & SMS 18 | -100% | -94% | -77% |
| Repeat Transactions 2 | -100% | -75% | -40% |
| Insurance 1 | -100% | -65% | -60% |
| Advertising 1 | -100% | -90% | -70% |
| Fees, Limits & Charges 11 | -100% | -73% | -50% |