SoFi - Banking & Investing 4.3 / 10 DXR AI INDEX

🇺🇸 United States of America

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42% 🙂 Positive 1511
42%
🇺🇸
56%
🌍
62%
56% 😕 Negative 2027
56%
🇺🇸
42%
🌍
32%
2% 😎 Neutral 63
2%
🇺🇸
2%
🌍
6%

NSS = ( позитивные отзывы негативные ) / общее кол-во отзывов х 100%
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Week Reviews Scenarios
2024-12-15 - 2024-12-22 105 Login & Access General Support & Assistance Deposits & Accounts App Design
2024-12-08 - 2024-12-15 121 General Money Transfers Support & Assistance Deposits & Accounts App Design
2024-12-01 - 2024-12-08 138 Login & Access General Support & Assistance Technical Issues App Updates
2024-11-24 - 2024-12-01 104 Login & Access General Cards Support & Assistance App Design
2024-11-17 - 2024-11-24 106 Login & Access General Support & Assistance Deposits & Accounts App Design
2024-11-03 - 2024-11-10 123 Login & Access General Payments Support & Assistance Cash Loans
2024-10-27 - 2024-11-03 115 General Money Transfers Support & Assistance Deposits & Accounts Technical Issues
2024-10-20 - 2024-10-27 102 Login & Access General Investments Support & Assistance Deposits & Accounts
2024-10-06 - 2024-10-13 115 Login & Access General Money Transfers Deposits & Accounts App Design
2024-09-22 - 2024-09-29 107 General Money Transfers Support & Assistance App Design Technical Issues

SoFi - Banking & Investing 🇺🇸 United States of America 🌍 Global
App Design Important 148 47% 69% 44%
General Important 1613 37% 65% 58%
Investments Important 80 3% 6% 28%

SoFi - Banking & Investing 🇺🇸 United States of America 🌍 Global
Language 1 0% 20% -22%
Repeat Transactions 1 0% -11% -40%
App Speed 45 -12% 1% 35%
Loyalty Program 37 -20% -12% -6%
Ecosystem 7 -27% -33% -64%
ATMs 2 -33% -47% 11%
Currency & FX Accounts 10 -38% -22% 39%
Deposits & Accounts 161 -55% -49% -27%
Cash Loans 79 -56% -53% -61%
Money Transfers Important 176 -61% -45% -4%
Transaction History 20 -64% -53% -48%
Cards 118 -64% -43% -53%
Support & Assistance Important 350 -65% -61% -33%
App Updates 46 -68% -81% -75%
Non-Customers 1 -71% -62% -39%
Technical Issues Important 180 -72% -73% -69%
Profile & Settings 26 -73% -74% -60%
Balances & Products 29 -74% -77% -78%
Fees, Limits & Charges 74 -74% -67% -50%
Payments 40 -77% -71% 0%
Advertising 17 -80% -81% -70%
Notifications & SMS 25 -81% -85% -77%
Login & Access Important 242 -84% -85% -85%
Account Blocking 70 -90% -85% -71%
QR Payments 1 -100% -73% -62%
Referral Program 2 -100% 0% 21%