Nubank
4.0 / 10
DXR AI INDEX
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41%
🙂 Positive
575
🇧🇷
🌍
57%
😕 Negative
809
🇧🇷
🌍
2%
😎 Neutral
34
🇧🇷
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-08 - 2024-12-15 | 37 | Login & Access General Support & Assistance Account Blocking Technical Issues |
| 2024-12-01 - 2024-12-08 | 119 | Login & Access General Support & Assistance App Design Technical Issues |
| 2024-10-20 - 2024-10-27 | 49 | Login & Access General Money Transfers Cards App Design |
| 2024-09-22 - 2024-09-29 | 34 | Login & Access General Cards Support & Assistance Technical Issues |
| 2024-07-14 - 2024-07-21 | 37 | Login & Access General Cards Support & Assistance App Updates |
| 2024-06-30 - 2024-07-07 | 34 | Login & Access General Cards Support & Assistance Technical Issues |
| 2024-06-23 - 2024-06-30 | 38 | Login & Access General Money Transfers Cards Technical Issues |
| 2024-06-16 - 2024-06-23 | 60 | Login & Access General Money Transfers Investments Support & Assistance |
| 2024-06-09 - 2024-06-16 | 46 | Login & Access General Support & Assistance Deposits & Accounts Fees, Limits & Charges |
| 2024-04-14 - 2024-04-21 | 34 | Login & Access General Investments Support & Assistance Technical Issues |
|
Nubank
|
🇧🇷 Brazil | 🌍 Global | |
|---|---|---|---|
| General Important 679 | 34% | 44% | 58% |
| App Design 51 | 6% | 10% | 44% |
|
Nubank
|
🇧🇷 Brazil | 🌍 Global | |
|---|---|---|---|
| Advertising 3 | -33% | -33% | -70% |
| Deposits & Accounts 10 | -33% | -33% | -27% |
| App Speed 16 | -33% | -33% | 35% |
| Cards 65 | -44% | -44% | -53% |
| Loyalty Program 11 | -47% | -47% | -6% |
| Cash Loans 13 | -49% | -49% | -61% |
| Language 1 | -56% | -60% | -22% |
| Money Transfers 40 | -57% | -57% | -4% |
| Support & Assistance Important 98 | -62% | -62% | -33% |
| Profile & Settings 13 | -65% | -65% | -60% |
| Currency & FX Accounts 6 | -67% | -67% | 39% |
| App Updates 16 | -72% | -72% | -75% |
| Technical Issues Important 104 | -73% | -73% | -69% |
| Investments 45 | -74% | -74% | 28% |
| Account Blocking 13 | -76% | -76% | -71% |
| Payments 14 | -78% | -78% | 0% |
| Fees, Limits & Charges 16 | -80% | -80% | -50% |
| Login & Access Important 173 | -88% | -88% | -85% |
| QR Payments 2 | -100% | -100% | -62% |
| Notifications & SMS 7 | -100% | -100% | -77% |
| Repeat Transactions 2 | -100% | -100% | -40% |
| Transaction History 9 | -100% | -100% | -48% |
| Non-Customers 1 | -100% | -100% | -39% |
| Balances & Products 10 | -100% | -100% | -78% |