MBANK
3.9 / 10
DXR AI INDEX
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32%
🙂 Positive
1664
🇰🇬
🌍
57%
😕 Negative
2960
🇰🇬
🌍
10%
😎 Neutral
535
🇰🇬
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-15 - 2024-12-22 | 299 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-12-01 - 2024-12-08 | 147 | Login & Access General Support & Assistance Technical Issues Fees, Limits & Charges |
| 2024-10-20 - 2024-10-27 | 135 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-10-06 - 2024-10-13 | 210 | Login & Access General App Speed Technical Issues App Updates |
| 2024-09-01 - 2024-09-08 | 282 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-08-18 - 2024-08-25 | 203 | Login & Access General Money Transfers Technical Issues App Updates |
| 2024-07-14 - 2024-07-21 | 194 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-06-30 - 2024-07-07 | 224 | Login & Access General App Design Technical Issues App Updates |
| 2024-06-09 - 2024-06-16 | 247 | Login & Access General App Design Technical Issues App Updates |
| 2024-03-10 - 2024-03-17 | 134 | General Money Transfers App Design Technical Issues App Updates |
|
MBANK
|
🇰🇬 Kyrgyzstan | 🌍 Global | |
|---|---|---|---|
| App Design Important 161 | 96% | 92% | 44% |
| General Important 2213 | 80% | 78% | 58% |
| Investments 1 | 60% | 50% | 28% |
| Referral Program 1 | 50% | -70% | 21% |
| Insurance 1 | 50% | 0% | -60% |
| Loyalty Program 19 | 45% | 41% | -6% |
| ATMs 2 | 33% | -9% | 11% |
| Repeat Transactions 2 | 12% | -43% | -40% |
| App Speed Important 103 | 5% | -6% | 35% |
|
MBANK
|
🇰🇬 Kyrgyzstan | 🌍 Global | |
|---|---|---|---|
| Language 1 | 0% | -15% | -22% |
| Ecosystem 28 | -5% | -40% | -64% |
| Payments 88 | -6% | -26% | 0% |
| Money Transfers 248 | -13% | -33% | -4% |
| Cards 73 | -18% | -36% | -53% |
| Transaction History 39 | -26% | -58% | -48% |
| Currency & FX Accounts 14 | -33% | -41% | 39% |
| Non-Customers 5 | -33% | -36% | -39% |
| Advertising 4 | -41% | -58% | -70% |
| Cash Loans 56 | -47% | -54% | -61% |
| Support & Assistance 254 | -50% | -48% | -33% |
| Search 2 | -50% | -67% | 35% |
| Profile & Settings 7 | -56% | -55% | -60% |
| QR Payments 25 | -56% | -56% | -62% |
| Deposits & Accounts 19 | -63% | -70% | -27% |
| Technical Issues Important 673 | -68% | -70% | -69% |
| Fees, Limits & Charges 180 | -70% | -63% | -50% |
| Notifications & SMS 17 | -71% | -75% | -77% |
| App Updates Important 362 | -82% | -83% | -75% |
| Account Blocking 28 | -86% | -88% | -71% |
| Balances & Products 48 | -90% | -87% | -78% |
| Login & Access Important 487 | -93% | -94% | -85% |