MBANK
3.9 / 10
DXR AI INDEX
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32%
🙂 Positive
1661
🇰🇬
🌍
57%
😕 Negative
2955
🇰🇬
🌍
10%
😎 Neutral
535
🇰🇬
🌍
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| Week | Reviews | Scenarios |
|---|---|---|
| 2024-12-15 - 2024-12-22 | 299 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-12-01 - 2024-12-08 | 146 | Login & Access General Support & Assistance Technical Issues Fees, Limits & Charges |
| 2024-10-20 - 2024-10-27 | 134 | Login & Access General Money Transfers Support & Assistance Technical Issues |
| 2024-10-06 - 2024-10-13 | 209 | Login & Access General App Speed Technical Issues App Updates |
| 2024-09-01 - 2024-09-08 | 282 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-08-18 - 2024-08-25 | 202 | Login & Access General Money Transfers Technical Issues App Updates |
| 2024-07-14 - 2024-07-21 | 194 | Login & Access General Support & Assistance Technical Issues App Updates |
| 2024-06-30 - 2024-07-07 | 223 | Login & Access General App Design Technical Issues App Updates |
| 2024-06-09 - 2024-06-16 | 247 | Login & Access General App Design Technical Issues App Updates |
| 2024-03-10 - 2024-03-17 | 134 | General Money Transfers App Design Technical Issues App Updates |
|
MBANK
|
🇰🇬 Kyrgyzstan | 🌍 Global | |
|---|---|---|---|
| App Design Important 161 | 97% | 93% | 45% |
| General Important 2209 | 80% | 78% | 58% |
| Investments 1 | 60% | 50% | 29% |
| Referral Program 1 | 50% | -70% | 20% |
| Loyalty Program 19 | 46% | 41% | -6% |
| ATMs 2 | 25% | -8% | 11% |
| Repeat Transactions 2 | 12% | -44% | -39% |
| App Speed Important 103 | 8% | -4% | 35% |
|
MBANK
|
🇰🇬 Kyrgyzstan | 🌍 Global | |
|---|---|---|---|
| Insurance 1 | 0% | -25% | -60% |
| Language 1 | 0% | -15% | -23% |
| Ecosystem 28 | -1% | -38% | -63% |
| Payments 88 | -2% | -23% | 1% |
| Money Transfers 248 | -11% | -32% | -4% |
| Cards 73 | -16% | -36% | -53% |
| Transaction History 39 | -25% | -57% | -47% |
| Currency & FX Accounts 14 | -33% | -42% | 39% |
| Non-Customers 5 | -33% | -36% | -40% |
| Advertising 4 | -41% | -58% | -70% |
| Cash Loans 56 | -43% | -51% | -61% |
| Support & Assistance 254 | -46% | -46% | -33% |
| Search 2 | -50% | -67% | 35% |
| QR Payments 24 | -55% | -56% | -62% |
| Profile & Settings 7 | -56% | -55% | -60% |
| Deposits & Accounts 19 | -63% | -70% | -27% |
| Technical Issues Important 671 | -67% | -70% | -69% |
| Fees, Limits & Charges 180 | -71% | -63% | -50% |
| Notifications & SMS 17 | -72% | -76% | -77% |
| App Updates Important 362 | -81% | -82% | -75% |
| Account Blocking 28 | -87% | -89% | -71% |
| Balances & Products 48 | -90% | -87% | -78% |
| Login & Access Important 486 | -93% | -94% | -85% |